The Cozy & Calm Christmas | Ready To Go Box

We aim to make gifting seamless and special, from the moment you order to final delivery.

• Standard UK Delivery: 2–4 working days — £3.95
• Express UK Delivery: 1–2 working days — £6.95
• Free Shipping: Available on orders over £60
• Same-Day Dispatch: For orders placed before 12pm (Monday–Friday)
• Personalised Gifts: Please allow an additional 1–2 days for processing
• Local Delivery: Available within select London postcodes — flat rate £2.95

You'll receive a tracking link as soon as your gift is on its way. If you have any special delivery notes, please add them at checkout or contact us directly.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).