Yes! We have a specific range of Letterbox Friendly gift boxes designed to fit through standard UK letterboxes. This means your recipient doesn't need to be home to receive their surprise! For our larger, more indulgent gift boxes, these will be sent as standard parcels.

Items purchased on sale or as part of a promotion are considered final sale and cannot be returned or exchanged unless they are faulty. We take great care in inspecting all items before they leave us to ensure they arrive in perfect condition.

We offer both options to make gifting as easy as possible: Send to me: We’ll ship the box to your address so you can hand-deliver your gift in person. Send directly to them: Simply enter the recipient's address at checkout, and we’ll ship it straight to their door. We never include pricing information inside our gift boxes, so it’s ready for the big reveal!

Our boxes are a key part of the experience! Depending on your choice, your order will arrive in either our signature Ariael Creatives branded gift box or one of our sleek, eco-friendly mailing boxes. Every box is packed with intention, featuring beautiful tissue paper and protective shred to keep your treats safe and looking stunning.

Absolutely! Many of our gift boxes allow for personalised notes and custom messages that we hand-write or print for you. For certain items, we also offer specific personalisation options - check the product descriptions for details on how to add that extra special touch to your gift.